Oh dear!
Have you ensured that you’re signed into the Elephant Journal site using the email that your subscription is under, and your password?
If you’re browsing from a mobile device/through the Facebook app, ensuring that you’re signed in is particularly crucial, since some browsers will remember your login information—mobile devices (phones, tablets, iPads, etc) won’t.
Have you tried a different browser, or device?
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Still having trouble? Reach out to our customer support directly.
