I’ve paid for a subscription but the site won’t let me access unlimited reads!

Oh dear!

Have you ensured that you’re signed into the Elephant Journal site using the email that your subscription is under, and your password?

If you’re browsing from a mobile device/through the Facebook app, ensuring that you’re signed in is particularly crucial, since some browsers will remember your login information—mobile devices (phones, tablets, iPads, etc) won’t.

Have you tried a different browser, or device?


Still having trouble? Reach out to our customer support directly.

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