For those who are navigating the difficult waters of first-time employment, learning the rules of the road can seem like an overwhelming task. Whether coming freshly out of college or returning to the workforce after years away, learning professional etiquette can be tricky. However, professional etiquette isn’t just for those new to the workplace. Rules of etiquette are important for every employee to succeed and thrive at their job.

Keep Up the Communication

Communication can make a workplace thrive or die. Whether it is responding to an email, returning a phone call, or stopping by someone’s office, it’s important to maintain constant and efficient communication. Although it might seem like a small thing, not returning communication can come off as hostile, uncaring, or unsympathetic. Simple communication can form workplace relationships and keep coworkers from becoming upset.

Be Personable, But not Too Personable

It’s ok to share information with colleagues, but be careful how much you share and whom you share it with. Some coworkers may be open and friendly, while others may feel uncomfortable with knowing too much personal information.

Similarly, don’t take offense if a coworker doesn’t feel like discussing their home life or even their weekend. Each person has a certain level of comfort when it comes to being personable at the office. Just as you may feel comfortable sharing some things and not others, they will feel the same.

First Impressions Matter

First impressions are likely to stick around at work. When making a first impression, it’s important for employees to look and act the part. Making eye contact, dressing professionally, and being friendly and professional are all ways to easily make a good first impression. Whether meeting a new coworker or outside colleague, these first impressions will likely carry on through your work relationships.

Don’t Gossip

Although it may be tempting, gossiping behind other employees’ backs is one of the easiest ways to damage work relationships and appear unprofessional. Not only is it unkind to the person, it can also impact the efficiency and professionalism of the workplace. As a general rule, it’s important for people not to say anything that they wouldn’t say to the person’s face.