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November 15, 2018

Upstanders Speak Up. Two Lessons in Delivering on Your Convictions.

Inspiration is everywhere.

I notice in this decade more people willing to share what they know with great vulnerability. Passion and compassion are rippling across society, much to the credit of people who put the reason for speaking above the fear of speaking.

This inspiration makes us wake with a hope not just to live out our lives, but to enliven life for others. It might be social justice or mental health, but some conviction is growing within that only needs skill to get to the next stage.

Shy of the spotlight, I made myself attend a one-day speaking seminar for women leaders, sponsored by Omega Institute in Rhinebeck, NY

Dr. Barbara Tannenbaum, a researcher and lecturer at Brown University, began “What I’d like to do before we end at three o’clock is change your lives,”

She has a funky double negative, “We can’t not communicate,” and says that “all speaking is public speaking.”

Fifteen of us worked closely all day, delivering short presentations and listening to feedback. With anecdotes that distill the research of her field, Dr. Tannenbaum goaded us to be direct with our message and to speak to the audience’s values.

Here are my take-aways:

She spoke about two things, space and intention. The first, space, is a concept that includes the physical space we take up and the verbal space we keep uncluttered. The second concept, intention, is the main course. It’s our purpose for engagement.

Physical Space

Dr. Tannenbaum points out that moms tell daughters to have self-esteem, and then don’t model it. She had us sit “like a man” and then “like a woman”. A clever and humorous ice-breaker, it also revealed cultural conditioning of assertiveness or deference, respectively.

Men can have trouble being assertive, of course. It’s a creative art to stay this side of aggression. When standing before an audience, she told us, plant feet shoulder-width apart, weight on both feet, with shoulders back. The seated pose recommended is with legs uncrossed.

The study by Dr. Amy Cuddy which led to the popularity of holding a two-minute power pose (purportedly decreasing cortisol and increasing testosterone) has been revisited. A new study by Dr. Cuddy and two co-authors re-asserts the benefit of strong posture upon well-being.

 During our session, a young Muslim tech-entrepreneur shifted her weight from one hip to the other and added a questioning lilt even as she stated her name. The rest of her delivery showed she had expertise and passion for the upstart company she was grooming herself to build.

Although women are criticized as being aggressive when they are merely being assertive, the difference is simple, Dr. Tannenbaum notes. “Assertive says, ‘I have rights.’ Aggressive says, ‘You have no rights.’”

A relaxed stance, with hands at side, and minimal gestures calms the energy in the room. As Waylon Lewis mentions in his video on interviewing, you can think of your nervous energy as “I’m excited. I’m interested.”

https://www.elephantjournal.com/2014/09/mindful-tips-on-how-to-get-through-a-job-interview/

Verbal Space

“If you pause and you’re okay, then your audience is okay too.” The idea is to be personal and minimalist.

My first delivery was deferential and had lots of self-deprecating body language, as well of many qualifiers such as “kind-of”.

My second was informative and confident, but I stopped myself, thinking it was awful. Everyone including Dr. Tannenbaum said, “Go on! Go on. It’s great. You’re the only one in the room who knows anything about this subject.”

I had been acting as though a bucket of dishwater was poised on the doorframe, and ready to spill on me. We often expect we will be found out, uncovered as frauds.

The truth is, I was in the same position as everyone else there. We have our experiences and areas of knowledge. If we care enough to share them, we just need to eliminate a few distractions.

One distraction is weak word choice (very, pretty, just, really). Saying “I think” or “kind of” or “you know”. If you don’t know an answer to a question, be honest, and offer to find out. Speak more slowly than you think you should. Practice your delivery. Sentences should be no longer than a line and a half.

All of these tips and hundreds more are like having an ironed shirt instead of a wrinkled one. A wrinkled delivery is one that trails off in embarrassment, shifts from one foot to another, or puts a hand up to cover the mouth when speaking. People actually do that!

Intention

It helps to consider that you are offering something of value and that it’s not really about you at all.

What’s my intention for the communication? If the weak stance and weak language have been eliminated, I have made a space which allows the listener to see, hear, and care about the message I’m delivering.

The two key elements in intention are 1) why should they listen to me? and 2) what’s in it for them?

Here’s how it works:

Soon after the session, I attended a local event sponsored by Grannies Respond which gave an account of their trip to the Texas border. They engaged the audience by having speakers provide lots of factual information about the crisis, layered with anecdotes. They established their knowledge and credibility by their humanitarian work. They showed us why it should matter to us by appealing to our shared humanity. They explained how the Overland Railroad was being set up to assist sponsored refugees and how we could be involved.

If this group was asked to make a presentation in a formal setting like the U.N. or Congress, they would polish the delivery down to eliminating the last “very” to prevent anything from distracting from the message about which they are so passionate.

We might not expect to give a speech, participate in a panel, or give a presentation, but with a few skills, that mode of sharing our passions and values opens up.

 

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Heidi McArdle

Heidi Evans McArdle lives in the fertile valley of the Hudson River. She researches, teaches, and remembers the 1970s. Her favorite line of poetry is “let us gather in a flourishing way” by Juan Filipe Herrera. You can find her on www.instagram.com/heidi.evans.mca and www.facebook.com/writerswholisten